Charma is a comprehensive performance enablement and people management solution. The platform includes tools and AI that help you organize, motivate, and engage your teams. Workflows for meetings, goals, recognition, feedback, reviews, and more help guide work. Use Charma to strengthen your culture of continuous improvement and employee harmony, day-to-day as well as over time.
Keyrenter Denver is a property management company based in Denver, Colorado that provides solutions for homeowners & real estate investors.
Amber Bryant is Keyrenter Denver's People and Culture Director. She oversees all human resource functions within the organization. She is specifically focused on creating scalable training and retention processes.
Keyrenter Denver started using Charma to streamline a variety of performance enablement flows. Charma's tools for meeting management, accountability, goals, and more have been crucial to Keyrenter Denver's growth. It is, however, Charma's 360 review software that has stood out the most. Keyrenter Denver was able to completely overhaul its 360 review process with Charma, making it faster and more impactful.
📌 Learn about Charma's 360 review software →
Before implementing Charma, Keyrenter Denver's 360 review process was cumbersome, time-consuming, and highly manual. It involved the use of handwritten notes, custom Google Docs and Forms for each team member, and manual data entry. The process was inefficient and error-prone, making it difficult to improve. And because Keyrenter conducted 360 review cycles on a quarterly basis, they routinely had to deal with these hurdles.
With the adoption of Charma, Keyrenter Denver experienced several positive outcomes. Their 360 review process dramatically improved, with additional positive downstream impacts to employees’ day-to-day work, including goal setting and attainment, relationships between team members, and accountability.
"Everybody thinks Charma’s 360 review process is easier than the old way. I have more buy-in on why it's important. There are some people that have really taken it as their opportunity to give super good feedback, especially leaders, that I don't feel we would otherwise be getting. I think the team, especially the leaders, take the 360 process very seriously now. They use it as an opportunity to deep dive into whoever the person is and how to help them get further along. I think that everybody has felt like Charma has been a good tool, helping to give feedback and also grow their teams."
Charma's 360 reviews tool has revolutionized Keyrenter Denver's employee evaluation process across the board, saving time, enhancing the quality of feedback, and facilitating leadership development. Amber particularly highlighted the tool’s user-friendly interface and automation features as an asset to the organization. Keyrenter Denver has a goal to scale to 250 employees over the next 5 years. As they do, their streamlined 360 review process will prove invaluable to saving the team time and actually bolstering their employees’ skills and engagement.
Are you interested in improving the 360 review process at your organization with Charma? Book a demo with our team and discover how Charma can drive employee growth and engagement.
Make one-on-one's add up to more.
Easily give valuable feedback.
Keep goals clear and top of mind.